Announcing New Online On-demand Sales Training!
Train Your Sales Team for under $250 each
Industry Specific Sales Training
You must produce more with less cost per admission, the best way to drive down the cost is by having your each Sales Professional on Your Sales Team generate more admissions month over month.
We're here to help you achieve your passion for growing your census.
Each Sales Professional that completes the 8-week training course will receive the professional designation of either:
Certified Hospice Sales Professional - CHSP
Certified Home Health Sales Professional - CHHSP
Each member of our Advisory Group has over 10+ years of experience in their field of expertise. Led by Michael Ferris, with 25 years of experience in hospice, palliative care and home health, you will be well served by experts that can best meet your needs.
Most organizations in our industry are not good at using consultants. Many lack the ability to execute on the recommendations made by consultants. We are able to provide you with the outside viewpoint to enable you to maintain the long-term strategic vision and empower the implementation of best practices. We earn your business every day, month and year by making sure you are on the right course, implementing necessary changes and monitoring results.
We’re Strategic Advisors, not consultants. In most cases we work with a monthly retainer to advise our clients on the strategies necessary to survive and thrive in today’s complex healthcare arena. We will do an assessment of your organization, identify areas for focus, perform a gap analysis and work with you to implement a plan. To the extent your organization lacks the subject matter expertise or simply don’t have the bandwidth, we will help you identify the best consultants for the specific need.
We’re there to identify the strategic focus, identify gaps, find any necessary help to aid in the plan execution, oversee any consulting relationships to make sure projects are completed on time and budget. Our involvement is continual, and we are available as needed to provide the strategic advisory services to the senior leadership, board of directors or health system.
New! The Number One Industry Specific Hospice & Palliative Care Sales Training Program is Now Available On-demand online.
Eight weekly classes that result in your Sales Team becoming Certified Hospice Sales Professionals - CHSP
1- 19 Student Licenses - $249
20 + Student Licenses - $199
Includes access the the Healthcare Strategica Sales Academy and the Sales Resource Vault!
Definitive Guide to Hospice Sales: Achieve Superstar Sales Success written by Michael Ferris is the number one selling book to provide an actionable guide for the hospice sales professional selling hospice and palliative care services. If you are currently selling in this space or considering a career in hospice sales, you need to own this book!
Hospice & Palliative Care organizations should arm each of their sales professionals with a copy to use on a day in, day out basis in the field. Decades of sales experience in the space, what works today and what does not, make this a must have for your sales team.
If you sell hospice or palliative care, this book was written for you.
Recorded Webinar - Train the Trainer Patient and Family Meetings for Maximum Success
Only $129 per site
There are two times in the hospice patient’s experience that drive satisfaction, success and improve the experience for all involved. At time of first contact and at time of death or discharge.
Hospice Sales Professionals are tasked with meeting with the prospective hospice patient and or their family to explain hospice services, answer their questions and in many cases have them sign hospice consents. Some agencies use a Program Representative to conduct these meetings while others may make the Admission Nurses include this in their admission visit. Best practices would use a Program Representative but in all cases all of the above need to understand how to conduct this vital first meeting with the patient and family.
There are five distinct parts to a Patient and Family Meeting:
1) Introduction and Understand Their Goals
2) Answer Questions
3) Review/Sign Documents
4) Set Expectations
5) Handle Any Objections
Who should attend:
* Hospice & Palliative Care Leadership
* Sales Professionals
* Hospital Liaisons
* Admission Nurses
* Clinical Staff
What you get:
1. One hour Train the Trainer Instructional Webinar
2. Question and Answer Session
3. 10 Page Handbook set up for your internal staff training use
4. Slide Deck for Internal Training Use Only
5. Access to the Experts
Guaranteed to drive more hospice admissions at the appropriate time, increased patient / family satisfaction, increased staff satisfaction and census growth.
Note: During the current Pandemic it is essential that these initial meetings are conducted in the most efficient manner. Also, if you are conducting them over the phone or via video conferencing, it’s essential that you have a common, concise content.
Sign up today to join this essential hospice and palliative care webinar.
Recorded Tuesday, March 31st, 2020 at 2:00 pm eastern / 11:00 pacific
September 2019 New Release by Michael Ferris - The Definitive Guide to Home Healthcare Sales includes all of the best practice sales skills, strategies, tactics and processes that have proven to create Home Health Sales Superstars PLUS the information, strategies and tactics that will support their success in 2020 and beyond.
Every member of your home health sales team should have their own copy of this guide intended to be carried in the car and referred to frequently. This is the third book in this industry acclaimed, best selling series and it focuses exclusively on home health care. Order your copies today!
Who should own this book? Anyone selling home health services!
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