Maximize Your census growth Potential
Hospice Sales Training
The leading, industry specific sales training available:
- 8-week Hospice & Palliative Care Sales Training Course (virtual on-demand)
- Advanced Hospice Sales Training Course (virtual on-demand)
- Definitive Guide to Hospice Sales Success (printed book)
Home Health Sales Training
The leading, industry specific sales training available:
- 8-week Home Health Sales Training Course (virtual on-demand)
- Advanced Home Health Sales Training Course (virtual on-demand)
- Definitive Guide to Home Health Sales Success (printed book)
Sales Management training
We offer a range of financial management services, including budgeting, forecasting, and financial analysis. Our team can help you make informed decisions and manage risk to ensure the long-term success of your business.
hospice referral center customer service training
Our marketing experts can help you develop and implement a comprehensive marketing strategy to attract new customers and retain existing ones. We offer a range of services, including market research, branding, and digital marketing.
Hybrid training programs
The top ROI is generated by our Hybrid Total Sales Training Program. This combines the 8-week on-demand training course, LIVE coaching workshops, virtual kick-off call, definitive guidebooks and an on-site 1.5-day workshop that solidifies the team’s adoption of the skills and process taught, validates their account and territory management and strategies to grow more A accounts and more admission from their group of A accounts.
We'll design a custom program to fit your sales team's needs, organizational culture and goals.
Strategic growth consulting
Let's talk about your needs, Healthcare Strategica can provide consulting, training and advisory services that are laser focused on your organization.
Hybrid Sales Training Programs
Is In-person Sales Training Dead?
No, it is optimized by Hybrid Total Sales Training. And, On-demand Virtual Training is optimized by the In-person, On-site Sales Training Workshop.
The top ROI is generated by our Hybrid Total Sales Training Program. This combines the 8-week on-demand training course, LIVE coaching workshops, virtual kick-off call, definitive guidebooks and an on-site 1.5-day workshop that solidifies the team’s adoption of the skills and process taught, validates their account and territory management and strategies to grow more A accounts and more admission from their group of A accounts.
We'll design a custom program to fit your sales team's needs, organizational culture and goals.
Sample Hybrid Course:
- Kick-off Call (virtual)
- 8-week Hospice Sales Training Course or 8-week Home Health Sales Training Course
- Mid-course Call (virtual)
- LIVE Sales Coaching Workshops (3 different workshops per month)
- Homework Assignment for on-site Workshop
- Custom in-person, on-site Workshop for Success
- Access to the Sales Resource Library, Clinical Resource Library and Course Review
Hybrid Sales Training is the Best Practice to Meet Your Evolving Goals and Challenges
Hybrid sales training allows your organization to affect real changes in sales behavior while maximizing your training budget. These programs account for the hybrid nature of today’s hospice and home health workplace.
Guaranteed to Drive Down Your Cost of Sales per Admission (CoS/A)
The most important metric to measure Sales Training Success is Cost of Sales per Admission (CoS/A)
The key to driving down your CoS/A is having every Sales Professional use sophisticated strategies to produce more admissions. Incremental growth is the true value of your Sales Team.
Pricing
Each Hybrid Sales Training Program is customized to each Sales Team's needs. Pricing will reflect the size of the Sales Team and component parts of the training program. Ask for a Discovery Call today to see how this Hybrid approach will meet your needs and get your custom price quote.
Schedule a Discovery Call with Michael Ferris Today
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.
Hospice Referral Center Training Course
Is Your Referral (Intake) Center an Asset or a Liability?
Optimize Your Referral Management
It's finally here! The NEXT level in Hospice & Palliative Care Referral Center Training. We are so excited to announce the brand-new Hospice Referral Center Training Course that has been in development for over a year!
You are being invited, along with a select group of hospice agencies, to take your Referral Center team's results to the NEXT level! Join Katherine Northcutt and Michael Ferris along with a select group of Top Hospice Programs for this high impact, results driven course.
Attendance is Limited
Don't Miss Out on This Opportunity - Register Today!
- Deliver the absolute best customer service experience for Referral Partners, Internal Staff, Patients and Families
- Empower and enjoy the culture of customer service excellence
- Drive census growth and dominate your competition
- Reduce the time from referral to admission
- Manage non-admits and pending lists
- Handle the "not ready" objection
- Access to Clinical Resource Library and Referral Center Resource Library to Support Your Team
- Phone customer service skills for best customer relationships
- Optimize staff availability
- How to Increase the Yield of Your Time, Talent and Resources!
Advanced Sales Training Courses Register Now!
Two Brand New Advanced Courses Offered
Advanced Hospice & Palliative Care Sales Training Course
Advanced Home Health Sales Training Course
Both Courses are Offered for attendance On-demand
Attendance is LIMITED by Design,
Register Today and Take Your Results to the NEXT LEVEL
Healthcare Strategica Sales Academy
Industry Specific Sales Training
You must produce more with less cost per admission, the best way to drive down the cost is by having your each Sales Professional on Your Sales Team generate more admissions month over month.
We're here to help you achieve your passion for growing your census.
Healthcare Strategica - Your Sales Training Partner
"Send Me Your "Community Liaisons" and I will send you back Certified Sales Professionals" - Michael Ferris, Trainer in Chief
Each Sales Professional that completes the 8-week training course will receive the professional designation of either:
Certified Hospice Sales Professional - CHSP
Certified Home Health Sales Professional - CHHSP
About Us
Our Experience
Each member of our Advisory Group has over 10+ years of experience in their field of expertise. Led by Michael Ferris, with 25 years of experience in hospice, palliative care and home health, you will be well served by experts that can best meet your needs.
Why Us?
Most organizations in our industry are not good at using consultants. Many lack the ability to execute on the recommendations made by consultants. We are able to provide you with the outside viewpoint to enable you to maintain the long-term strategic vision and empower the implementation of best practices. We earn your business every day, month and year by making sure you are on the right course, implementing necessary changes and monitoring results.
Our Approach
We’re Strategic Advisors, not consultants. In most cases we work with a monthly retainer to advise our clients on the strategies necessary to survive and thrive in today’s complex healthcare arena. We will do an assessment of your organization, identify areas for focus, perform a gap analysis and work with you to implement a plan. To the extent your organization lacks the subject matter expertise or simply don’t have the bandwidth, we will help you identify the best consultants for the specific need.
We’re there to identify the strategic focus, identify gaps, find any necessary help to aid in the plan execution, oversee any consulting relationships to make sure projects are completed on time and budget. Our involvement is continual, and we are available as needed to provide the strategic advisory services to the senior leadership, board of directors or health system.
New! The Number One Industry Specific Hospice & Palliative Care Sales Training Program is Now Available On-demand online.
Eight weekly classes that result in your Sales Team becoming Certified Hospice Sales Professionals - CHSP
Amazing Value
1- 19 Student Licenses - $249
20 + Student Licenses - $199
Includes access the the Healthcare Strategica Sales Academy and the Sales Resource Vault!
Order Your Copy of the Definitive Guide to Hospice Sales: Achieve Superstar Success
Book info:
Definitive Guide to Hospice Sales: Achieve Superstar Sales Success written by Michael Ferris is the number one selling book to provide an actionable guide for the hospice sales professional selling hospice and palliative care services. If you are currently selling in this space or considering a career in hospice sales, you need to own this book!
Hospice & Palliative Care organizations should arm each of their sales professionals with a copy to use on a day in, day out basis in the field. Decades of sales experience in the space, what works today and what does not, make this a must have for your sales team.
If you sell hospice or palliative care, this book was written for you.
New!!! Webinar Series Sales Training Programs
Essential Hospice Train the Trainer Webinar
Recorded Webinar - Train the Trainer Patient and Family Meetings for Maximum Success
Only $129 per site
Register Today
There are two times in the hospice patient’s experience that drive satisfaction, success and improve the experience for all involved. At time of first contact and at time of death or discharge.
Hospice Sales Professionals are tasked with meeting with the prospective hospice patient and or their family to explain hospice services, answer their questions and in many cases have them sign hospice consents. Some agencies use a Program Representative to conduct these meetings while others may make the Admission Nurses include this in their admission visit. Best practices would use a Program Representative but in all cases all of the above need to understand how to conduct this vital first meeting with the patient and family.
There are five distinct parts to a Patient and Family Meeting:
1) Introduction and Understand Their Goals
2) Answer Questions
3) Review/Sign Documents
4) Set Expectations
5) Handle Any Objections
Who should attend:
* Hospice & Palliative Care Leadership
* Sales Professionals
* Hospital Liaisons
* Admission Nurses
* Clinical Staff
What you get:
1. One hour Train the Trainer Instructional Webinar
2. Question and Answer Session
3. 10 Page Handbook set up for your internal staff training use
4. Slide Deck for Internal Training Use Only
5. Access to the Experts
Guaranteed to drive more hospice admissions at the appropriate time, increased patient / family satisfaction, increased staff satisfaction and census growth.
Note: During the current Pandemic it is essential that these initial meetings are conducted in the most efficient manner. Also, if you are conducting them over the phone or via video conferencing, it’s essential that you have a common, concise content.
Sign up today to join this essential hospice and palliative care webinar.
BEST SELLER - Home Health Sales Guide for PDGM Success<!
Best Selling Home Health Sales Guide
The Definitive Guide to Home Healthcare Sales includes all of the best practice sales skills, strategies, tactics and processes that have proven to create Home Health Sales Superstars PLUS the information, strategies and tactics that will support their success in 2020 and beyond.
Every member of your home health sales team should have their own copy of this guide intended to be carried in the car and referred to frequently. This is the third book in this industry acclaimed, best selling series and it focuses exclusively on home health care. Order your copies today!
Who should own this book? Anyone selling home health services!
- Learn the Proven Home Health Sales Process
- Ask Intelligent Questions and See Amazing Results
- Present Your Services as the Solution to Your Referral Partners needs, challenges, frustrations and problems
- Organize Your Time and Your Accounts
- Set SMART Goals
- Understand How PDGM Works and What’s Important to You
- Learn How to Make Yourself More Valuable to Your Agency and Your Referral Partners
